Terms of Use — Synapse

Introduction

These Terms of Use ("Terms", "Legal Terms", or "Agreement") govern your access to and use of Synapse (the "Platform"), including all associated software, dashboards, APIs, integrations, AI modules, and services (collectively, the "Services"), operated by EZ Works ("Company", "we", "us", or "our").

References to "User", "you", or "your" mean any individual or organization accessing or using the Platform.

By accessing or using Synapse, you agree to be legally bound by these Terms and our Privacy Policy (together, the "Legal Terms"). If you do not agree, you must not use the Platform.

Access to the Website:

By accessing the Website or using any of the Services (defined below) provided by us, you agree to comply with these terms of use and our Privacy Policy (together, our "Legal Terms"). If you do not agree to our Legal Terms, do not access, view, or otherwise use the Website or register as a User.

You are responsible for your internet connection to access the Website.

You may only use the Website and the Services (defined in clause 3.1 below) for lawful purposes. You must not use the Website or the Services:

• in any way that is unlawful abusive, libelous, obscene, threatening or is otherwise prohibited by our Legal Terms or the applicable laws;
• to harm or attempt to harm minors in any way;
• to send, knowingly receive, upload, download, use or re-use any material which is in breach of our Legal Terms or the applicable laws; or
• transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation ("Spam").

While we will endeavor to ensure that the Website is available twenty-four (24) hours a day, access to the Website may be suspended temporarily and without notice including, without limitation, due to a system failure, maintenance, repair, force majeure event taking place or for reasons beyond our control. You agree that we shall not be liable if for any reason the Website is unavailable at any time or for any period.

We reserve all rights to deny or restrict your access to the Website, whether temporarily or permanently, at any time and without any liability, without ascribing any reasons whatsoever. We reserve the right to delete any accounts created on the Website at our sole discretion.

Services:

Synapse is an enterprise productivity and automation platform that may include:

• AI-powered tools
• Workflow automation
• Data dashboards
• Integrations
• Reporting tools
• Collaboration features
• System analytics

We may modify, update, or discontinue features at any time without liability.

AI Functionality Disclaimer

Certain features may use artificial intelligence or automated processing.

You acknowledge:

• AI outputs are generated automatically
• Outputs may contain inaccuracies
• Results should be independently verified
• AI tools are assistive, not decision-making authorities
• We are not responsible for decisions made based on AI outputs

Third-Party Integrations

The Platform may allow integrations with third-party tools or services.

We are not responsible for:

• Third-party software
• Their policies or data practices
• Service availability
• Their content or functionality

Use of third-party services is at your own risk and subject to their terms.

User Content

You may upload or submit information ("User Content") through the Platform.

You retain ownership of your content but grant us a worldwide, royalty-free license to Host , Store , Process , Display , Transmit solely for providing the services.

You warrant that your content:

• Is lawful
• Does not infringe rights
• Does not contain harmful code
• Is not misleading or fraudulent

We may remove content that violates these Terms.

Communication guidelines:

We reserve the right to access and review any of your communication on the Website, where permitted by the applicable laws, to ensure compliance with the relevant laws and appropriate online behavior. We reserve the right to directly access your account to make changes/help resolve any issues, subject to obtaining your prior approval either verbally or in writing.

You must not communicate or respond to any posts on the Website for any purpose other than to use any of the Services. We do not allow anyone to use the Website for any marketing or promotional purposes (unless otherwise agreed in writing), or communications of any type soliciting business from our direct or indirect competitors.

You are required to communicate in a professional and respectful manner. The following activities are strictly prohibited on the Website and may result in review of your account, action and temporary or permanent suspension or termination of your account:

• Use of any abusive or offensive language.
• Any discussions of political, discriminative, threatening, sexual or of religious nature.
• Any other inappropriate behavior which violates our Legal Terms.

The communications between the parties should be responded to promptly and without any unreasonable delay. We reserve the right to send a notice to the non-complying parties using their email addresses registered with us to facilitate the communication.

Information and Instructions:

Our Services are provided solely to you and shall not be used or relied upon by any third party. We are not a partner, owner, member, operator, director, and have no ownership interest whatsoever in any Client and/or User. By agreeing to our Legal Terms, there shall be no joint venture between us and any of the User(s) of the Website.

You hereby warrant that all information you provide to us about yourself or your organization in connection with the delivery of the Services shall be full, accurate and up to date.

We may, at our sole discretion, collect feedback in relation to your performance and to post samples of positive feedback about you on the Website. This feedback may be seen by any visitor of the Website. You agree that you will not take any actions to undermine the integrity of our feedback system.

Payments:

We use a secure third-party payment gateway for processing the payments on the Website.

Uploading on the Website

You must comply with the content standards set out in our acceptable use policy when uploading any material to the Website. You will indemnify us against any uploading any material to the Website that is carried out in breach of this clause.

The materials uploaded by you on the Website will be treated as non-confidential and non-proprietary. We shall have the right to use, copy, distribute and disclose those materials to third parties any such material for any purpose.

We reserve the right to remove any materials posted by you to the Website without any prior notice to you if we determine in our sole opinion that such materials do not comply with our acceptable use policy.

We reserve the right to disclose your personal identity to any third party who claims that any material posted or uploaded by you to the Website is a violation of their right to privacy or intellectual property rights.

We shall not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of the Website.

Reporting Offensive or Illegal Content:

While we do not control all the User-Generated Content posted to Forums by Users, we do not wish to see harmful, offensive, or illegal content on our Website. If you have any concerns about any Content or User-Generated Content that appears on any Website or you believe that such Content or User-Generated Content is harmful, offensive or infringes your rights (such as your intellectual property rights), please contact us via support@ez.works with the following information in sufficient detail:

• the location of the harmful/infringing/offensive content;
• a brief description of why you consider the content to be harmful, offensive, or infringing and a statement confirming that you have a reasonable and honestly held belief that use of the content is not authorized;
• a brief description of, and information related to, the copyright work which you believe is infringed (if applicable); and
• your contact details.

We will remove any of Our Content and User-Generated Content if we reasonably believe it to be in breach of our Legal Terms without prior notice to you.

Suspension and Termination:

We will determine in our sole discretion whether there has been a breach of our Legal Terms through your use of the Website and may take such action as we deem appropriate.

Failure to comply with our Legal Terms or use the Website in good faith (which shall be solely determined by us) by you may result in our taking any or all of the following actions:

• immediate, temporary, or permanent termination of your account and withdrawal of your right to use the Website (including our Forums);
• immediate, temporary, or permanent removal of any of your User-Generated Content Posted to the Website;
• issue of a warning to you;
• legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
• further legal action against you;
• disclosure of such information to law enforcement authorities as we reasonably believe to be necessary; and/or
• any other action we reasonably consider to be appropriate.

Any duplicate accounts or accounts that remain inactive for a period of more than one (1) year will be automatically deleted at our sole discretion.

Viruses, Hacking and Other Offences:

You must not:

• misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful;
• attempt to gain un-authorized access to the Website, the server on which any Website is stored, or any server, computer or database connected to the Website; or
• attack any Website via a denial-of-service attack or a distributed denial-of-service attack.

Any breach of this clause 15 immediately ends your right to access this Website and is a criminal offence which we will report to the relevant law enforcement authorities and co-operate with them by disclosing your identity in accordance with the applicable laws.

We will not be liable to you for any loss or damage caused by a distributed denial-of-service attack, virus or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your access to any Website or to your downloading of any material that is Posted on any of them, or on the Website linked to them.

Third Party Websites:

The Website may contain links to other Websites or websites provided by independent third parties ("Third Party Website"), either directly or through frames. Where possible, we will make clear such links are being made, although Third Party Website may be co-branded with us and so include our trademarks. We are not responsible for the availability or content of Third-Party Website and will not be a party to, or in any way responsible for, any transaction concerning goods or Services available from such Third Party Website. In particular, if you use links from the Website to an authorized connected Website which is not operated by us to download software or any other material, file, image or data from the Third Party Site, you acknowledge and agree that we have no responsibility or liability in connection with it.

We are not responsible for the accuracy, timeliness or the continued availability or the existence of content, hyperlinks, or third-party Website or pages linked to the Website. If any hyperlinks to downloadable software Websites are included on the Website, these are for convenience only and we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.

We make no representations or warranties regarding the accuracy, functionality or performance of any third-party software that may be used in connection with the Website.

Changes to the Legal Terms:

We may make changes to any Website or the Legal Terms from time to time without notice. You should review the Legal Terms of use regularly to ensure that you are aware of any changes we make. By continuing to use the Website, you are agreeing now to be bound by future changes.

Disclaimers:

The content of the website is distributed to you without any warranty of any kind. we and any provider of third party content or their respective agents disclaim any and all warranties, either express or implied, including without limitation, warranties of title or implied warranties of fitness for a particular purpose, with respect to the website and our content.

Information on the website is provided on an "as is", "as available" basis and to the fullest extent permitted by law we and any provider of third party content or their respective agents do not give or make any warranty or representation of any kind, whether express or implied in respect of such information whether in respect of the website. you expressly agree that the entire risk as to the quality and performance of the Services and the accuracy or completeness of our content is assumed solely by you.

You will use the Services offered on the website at your own risk and we do not accept any responsibility for any losses that you may suffer as a result of the use of the Services provided by us or any third party.

we and any provider of third party content or their respective agents:

• make no express or implied condition, warranty, representation or undertaking as to the accuracy, adequacy, completeness, reliability or timeliness of our content and the information, material, Services or the error-free use of the website. our content and the information, material, Services outlined in the website may be out of date, and we make no commitment to update such content. you acknowledge that any reliance upon such content shall be at your sole risk; and
• do not represent or warrant that the website will be available or that it will meet your requirements, that access will be uninterrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. you have sole responsibility for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties.

Limitation of Liability:

Our Content and any User-Generated Content is for your general information and use only and is not intended to address your particular requirements. While we aim to update the Website regularly, any of Our Content or User-Generated Content may be out of date and we assume no responsibility for updating it. In particular, Our Content and any User-Generated Content does not constitute any form of advice, recommendation or arrangement to you by us and is not intended to be relied upon by you in making (or not making) any particular decision.

We have no liability to you because of:

• any arrangement or agreement made between the Clients and any third parties, which was made at their sole risk and responsibility; and
• any reliance you placed on Our Content or User-Generated Content.

Because of the number of sources from which we obtain Our Content and User-Generated Content and the nature of electronic distribution via the internet, we do not give any warranties in respect of the Website or the Services. In particular, the Services are provided on an "as is" basis. We disclaim all warranties, conditions or duties of every nature whatsoever (except any duties of good faith), including without limitation, any implied warranties of merchantability, of fitness for a particular purpose, any express or statutory warranties, and any warranties or duties regarding accuracy or timeliness. In addition, we do not warrant that the Services are free from infection by viruses or anything else that has contaminating or destructive properties.

To the fullest extent allowed by applicable law, you agree that we will not be liable to you and/or any third party for any consequential or incidental damages, including loss of business, income or revenue, lost profits or contracts, loss of data, privacy or goodwill, reputation, expectation, opportunity, loss arising out of or in connection with wasted management or office time, failure to meet any duty including but not limited to any duty of good faith or any indirect, special, or punitive damages whatsoever that arise out of or in connection with the use of the Website or the Services or any breach of our Legal Terms by us, even if we have been advised of the possibility of such damages.

Notwithstanding the provisions of this part, our liabilities will not be limited to any that cannot be excluded or limited by law.

You agree to fully indemnify, defend and hold us and our affiliates, and their respective officers, directors, owners, agents, information providers and copyright owners from and against any and all claims, losses, costs and expenses (including attorneys' fees) incurred by any such party in connection with any claim arising from your use of or connection to the Website, or from any breach by you of these Legal Terms.

We will not be liable for any direct, indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise), claims of death or personal injury, costs, expenses or other claims for consequential compensation whatsoever (and howsoever) caused, including slander or personal offence which arise out of use or in connection with the Website.

Written communications:

We may be required to send certain information or communications to you in writing to comply with the relevant laws. Your communication with us will be by email and you agree that such communication will comply with the applicable legal requirements.

You must send us all your notices by email to support@ez.works, delivery of which shall be deemed on completion of 24 hours after an email has been sent.

Intellectual Property Rights:

We are either the owners or the licensees of the entire intellectual property rights in the Website and in the materials that form part of the Website, except for such materials that are contributed to the Website by the Users. We reserve all rights in and to such intellectual property rights and the Website. You hereby agree and undertake to not engage in the use, copying, or distributing any content contained within the Website or through the Services unless we have given you express written permission to do so.

You will not modify, translate, create or attempt to create derivative copies of or copy of the Website or any software used on the Website in whole or in part; (ii) reverse engineer, decompile, disassemble or otherwise reduce the object code of the Website or any software used on the Website to source code form; (iii) distribute, sub-license, assign, share, timeshare, sell, rent, lease, transmit, grant a security interest in or otherwise transfer the Website or any software used on the Website.

You warrant that you have the right or license to use the intellectual property rights in the information and data provided by you on the Website.

You hereby grant us a perpetual, sub-licensable, worldwide, royalty-free license to publish and make available on the Website your information and all other information and material provided by you in connection with the provision of the Services.

You hereby agree to indemnify us against all losses, liabilities, costs and expenses (including but not limited to legal costs) arising from or incurred by reason of any infringement of any intellectual property right by the use or possession of the your information and all other information and material provided by you to use.

Additional Services:

From time to time, we may offer any new or additional Services through the Website. Your use of such Services shall be subject to our Legal Terms as well as any additional terms and conditions which you will comply with.

Privacy Policy:

The personal information that you provide to us will only be used by us in accordance with our Privacy Policy. Our Privacy Policy does not apply to Third Party Website.

Our Privacy Policy is hereby incorporated into these Legal Terms as though fully set forth herein. By agreeing to these Legal Terms you also give your consent to the way we handle your personal information under that Privacy Policy.

General:

• You may not assign, sub-license or otherwise transfer any of the rights under our Legal Terms.
• If any term is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions, which shall remain in full force and effect.
• Failure by either us or you to exercise any right or remedy under our Legal Terms does not constitute a waiver of that right or remedy.
• Headings in our Legal Terms are for convenience only and have no legal effect.

Entire Agreement:

Our Legal Terms represent the entire understanding and agreement between us and you concerning your use of the Website and provision of the Services. Any and all previous courses of dealing, written or oral understandings, discussions, representations, correspondence and communications between us and you relating to the matters covered by these Legal Terms are hereby superseded. You agree that you have not relied upon, and will have no remedy in respect of, any warranty, statement, representation or understanding made by us or any other party unless it is expressly set out in our Legal Terms.

Force Majeure:

You agree that we are not responsible to you for anything that we may otherwise be responsible for, if it is the result of events beyond our control, including, but not limited to, acts of God, war (declared or undeclared), insurrection, riots, terrorism, crime, labor shortages (including lawful and unlawful strikes), embargoes, postal disruption, communication disruption, failure or shortage of infrastructure, shortage of materials, or any other event of any nature beyond our control.

Assignment:

You shall not sell, transfer, or assign your rights and/or obligations under our Legal Terms to any other party without our prior written consent. You agree that we may assign our rights and/or obligations under our Legal Terms to any other party at our sole discretion.

Google API Services User Data Clause:

Our use of data received from Google APIs will comply with the Google API Services User Data Policy, including the Limited Use requirements.

Explicit Purpose Limitation:

Data obtained through Google APIs is used solely to provide user-requested functionality within the platform and is never used for unrelated purposes.

AI Training Disclosure:

We do not use data obtained through Google APIs to train artificial intelligence or machine learning models without explicit user consent.

Contact Us:

Any queries or comments about the Website or these Legal Terms should be directed via email to support@ez.works.